The minimum amount of users available to purchase is 10.
For Users from 100 to 100,000 (and more) please contact firstname.lastname@example.org
- GOLD Support Level provides coverage during standard business hours with a 4 hour response time for Severity 1 (Urgent) issues.
- PLATINUM Support Level provides coverage during standard business hours and 24x7 coverage with a 2 hour response time for Severity 1 (Urgent) issues.
Find more on support terms and conditions here.
Why CloudBees Jenkins Support?
When your business depends on your Jenkins pipelines, you can depend on the experts at the #1 Jenkins sponsor.
CloudBees employs the largest group of Jenkins-certified engineers anywhere. Work smarter, not harder, with guidance from the Jenkins experts to deliver applications with speed and confidence.
24x7 Technical Support
Prevent unsuccessful upgrades and save development time. Take advantage of the Assisted Updates program to keep Jenkins up-to-date, stable and compliant by proactively planning your upgrade with our support team.
All unique users within Customer who commit code to source control management projects orchestrated by Jenkins masters must be covered by the number of users licensed for support on the applicable order form. For specifics on user policy, see here.